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Services & Policies » Our privacy policy

Introduction

It’s quite simple really.  If you provide us with your email, we will never ever pass it to anyone else. We promise!

If you’re kind enough to sign up to our email newsletter, we will email you occasionally with news, special offers and discounts.  But we’ll always keep our emails infrequent, as we all know that there’s nothing worse than being bombarded.

And that’s it really!  Any questions, please get in touch.

What we do with your information

If you place an order, we will use your email address to inform you when your order is dispatched. We will also use it to contact you if there are any issues.  We don’t so anything else at all with the information.

If you sign up to our email newsletter, or download an eBook, we will add your email to our mailing list. Your details are stored securely in our Mail Chimp account and will never be given or sold to a third party.  As mentioned above, we will email you with news or special offers on an occasional basis. You can unsubscribe at any time by clicking the unsubscribe link on an email newsletter, or by emailing us at hello@northshoreonline.net with ‘Unsubscribe’ as the email title.  We will remove you from the list straight away.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee of £2.00 will be payable. If you would like a copy of the information held on you, please email us at info@northshoreonline.net.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Our cookie policy

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website.  Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.  Cookies are useful because they allow a website to recognise a user’s device and do many different jobs, such as letting you navigate between pages efficiently, remembering your preferences and generally improving the user’s experience..  You can find more information about cookies at www.allaboutcookies.org.

The cookies we use collect information about how visitors use a website, for instance which pages visitors go to most often.  These cookies don’t collect information that identifies a visitor to us.  The information is only used to improve how a website works.  Our cookies also manage your shopping cart, so that you can add products and go through the checkout process successfully.

Persistent cookies remain on your device and are activated each time you visit the website that created that particular cookie.

Session cookies allow a website operator to link the actions of a user during a browser session.  A browser session starts when a user opens the browser window and finishes when they close the browser window.  Session cookies are created temporarily.  Once you close the browser, all session cookies are deleted.

By using our website, you agree that North Shore can place these types of cookies on your device.

Cookie name: vc_widget_generic-expert; Purpose: manages our secure contact form; Type of cookie: persistent.

Cookie name: wp-settings-1; wp-settings-time-1; Purpose: manages our blog, job vacancy and news pages; Type of cookie: persistent.

Cookie name: PHPSESSID; Purpose: identifies your current web session to our server; Type of cookie: session.

Cookie name: _utma; Purpose: we access the data in an anonymous form via Google Analytics, which measures data such as how many visitors use each page and how they accessed the site; Type of cookie: persistent.

Cookie name: _utmb; Purpose: we access the data in an anonymous form via Google Analytics, which measures data such as how many visitors use each page and how they accessed the site; Type of cookie: session.

Cookie name: _utmc; Purpose: we access the data in an anonymous form via Google Analytics, which measures data such as how many visitors use each page and how they accessed the site; Type of cookie: session.

Cookie name: _utmz; Purpose: we access the data in an anonymous form via Google Analytics, which measures data such as how many visitors use each page and how they accessed the site; Type of cookie: persistent.

We will not use cookies to collect personally identifiable information about you.  However, if you wish to restrict or block the cookies which are set by our website, you can do this through your browser settings.  The AboutCookies.org website contains comprehensive information on how to disable cookies on a wide range of browsers.

Links to other websites

Our website may contain links to other websites that we hope will be of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.